Frequently Asked Questions (FAQs)

It’s important to have your current mailing and physical address on file with the credit union. That way, we can reach you in case of an issue with your account or when sending you important financial information, including credit and debit cards. To verify, update, and add to the addresses you have on file, you’ll need a login for online banking.

Then follow these five steps:

• Step 1: Login to online banking.
• Step 2: Choose Settings on the left.
• Step 3: Select Contact Information from the menu.
• Step 4: To the right, click Add separate mailing address under the Address setting. You can also click your current address if it needs an update.
• Step 5: Enter your new address and click Save.

Please note: you may be asked to enter a PIN that will be sent to your email address, for added security.