Easily manage all your accounts from Solarity’s online banking
When you have accounts at another bank or credit union, you can use “external transfers” in online banking and the mobile app to move money between those other accounts and your Solarity accounts. Before you can make an external transfer, you’ll need to link the external account(s) to your Solarity account.
Note: external transfers are for accounts you own. If you want to send money to someone else, use the "Pay a person" option within "Bill Pay."
How to link an external account to your Solarity account
Watch our video below to learn how to link an external account to your Solarity account in online banking or the mobile app. Looking for more detailed, step-by-step instructions? Click or tap the expandable "More information and details" link under the video.
1. To link an external account to your Solarity account, log in to online or mobile banking and click on "Transfers and Payments" in the menu.
2. Select "Manage External Payees" and then click on "Add new payee."
3. Enter the account details when prompted including the name of the financial institution, routing number, account number and account type (checking or savings).
4. Within approximately two business days, Solarity will make two small deposits into the external account to confirm it is yours. Once you receive these deposits, return to the “Manage External Payees” screen in online or mobile banking and click "confirm."
5. Enter the amounts of the two small deposits when prompted to confirm your account. Please enter a "0" before the decimal point.
6. This external account is now linked and will display as an available option for future transfers.
How to make an external transfer
Now that you have linked your external account, make your first external transfer by following the steps outlined in our video below. Detailed, step-by-step instructions are also available in the expandable "More information and details" link under the video.
Transferring money from an external account
To transfer money in online banking or the mobile app from your account at another bank or credit union to your Solarity account:
1. Click on “Transfers and Payments” in the menu
2. Select “An External Account” under “Where is the money coming from?”
3. Choose which Solarity account you would like the money to be sent to in the “Where is the money going?” field.
4. Enter the amount you want to transfer and select when you would like the transfer to be made (either right away, once on a scheduled date or reoccurring).
5. Consider including a brief note in the “Memo” field describing the reason for the transfer for future reference.
6. Click the “Transfer Now” button and confirm the transfer when prompted.
Note: the cutoff time for external transfers is 4 p.m. Monday – Friday. Please allow one to three business days for transfers to be completed. Transfers that fall on a weekend or holiday will be processed the following business day.
Transferring money to an external account
To transfer money in online banking or the mobile app from Solarity to your account at another bank or credit union:
1. Click on “Transfers and Payments” in the menu
2. Choose which account you would like the money to be sent from by selecting it under the “Where is the money coming from?” field.
3. Select “An External Account” under “Where is the money going?”
4. Follow steps 4-6 above to complete your external transfer.
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