How to set up alerts in online and mobile banking

Within Solarity's online banking and the Solarity mobile app, you can turn on alerts to be notified about different activities in your account. Alerts can be sent via text message, email or push notification from the mobile app.* You can create General alerts as well as alerts for each of your accounts.

General alerts include:

• Secure message
• Change in contact information
• Login credential change
• Login notification
• Password reset request

Account-specific alerts include:

• Balance Summary: choose daily, weekly, monthly or yearly delivery of your current balance
• Balance Alert: when your balance goes above or below the amount you specify
• Transaction Size Alert: when a transaction above or below the amount you specify posts to your account

Alerts are useful for monitoring your account activity in real time. With the right alerts, you can avoid overdrafts, be notified about large deposits or withdrawals and get an immediate warning if there is unauthorized activity on your account.

How to set up alerts in online banking

General Alerts

1. Login to Solarity online banking and go to “Messages & Alerts” in the left-hand navigation
2. Select “Manage Alerts” to see your options
3. For “General” alerts, use the toggle switches to turn each alert on or off (the default – gray – means the alert is off; blue indicates the alert is turned on)
4. Click the > symbol next to each type of Alert to expand your options and choose how you receive the notification: email, SMS/text message or push notification in the app
5. Check all that apply and click “Save changes”

Account-specific Alerts

1. For account-specific alerts, click on the account for which you want to manage alerts
2. Click the > symbol next to each type of Alert to expand your view and see any existing alerts
3. To add a new alert, select “add” and enter the values as prompted
4. Be sure to choose how you want to receive the alert notifications, i.e. by email, SMS/text message or push notification in the app
5. Save your changes

How to set up alerts in the mobile app

1. Login to the Solarity mobile app and open the left-hand navigation
2. Select “Manage Alerts” under “Self-Service”
3. Select “General” to view your alert options and their current status
4. Tap the alert you want to enable. Use the toggle switch to turn the alert on or off (the default – gray – means the alert is off; blue indicates the alert is turned on)
5. Select your notification methods (email, SMS/text message or push notification in the app) and click “Save.”
6. For account-specific alerts, tap the account for which you want to manage alerts.
7. Tap the alert you want to enable and select “Add new alert” and enter the values as prompted
8. Be sure to choose how you want to receive the alert notifications, either by email, SMS/text message or push notification in the app
9. Save your changes

*Message and data rates may apply